Camp Chef No-Hassle Limited Warranty

Here at Camp Chef we stand by our products, quality controls, and take pride in our customer service. Because of this, your new Camp Chef product comes with a No-Hassle Limited Warranty. For Hassle-Free warranty service, be sure to register your products at campchef.com/ productregistration. We warrant that our products will be free from defects in all materials and workmanship (excluding paint and finish) for the Warranty Coverage Period described above. This warranty is extended only to the original consumer purchaser. During the Warranty Coverage Period, we will (at our sole option) replace any defective part or product covered by this warranty when provided with proof of purchase. The replacement will be without charge.

Required Maintenance:

Clean your product after each use to maintain its finish and prolong its lifespan. Wipe away all grease and ashes. Keep metal products free of moisture, salts, acids and harsh fluctuations in temperature. Product paint and other finishes are not covered by this warranty. The exterior finish of the product will wear down over time. For these reasons, the limited warranties do not cover rust or oxidation.

Coverage Details:

Warranty does not cover normal wear of parts or damage caused by misuse, abuse, overheating and alteration. No alterations are covered in this warranty. Camp Chef is not responsible for any loss due to neglectful operation. Furthermore, this warranty does not cover products damaged or rendered defective due to accident, misuse, abuse, modification, water damage, neglect, improper handling or storage, improper maintenance or installation, or exposure to weather, natural disasters such as earthquakes, hurricanes, tornadoes, floods, lightning, fires, or failure to follow instructions for use. Without limiting the exclusions stated above, warranty does not cover; paint damage caused by (i) high temperatures, (ii) UV exposure, (iii) excessive humidity, (iv) chlorine, (v) industrial fumes, (vi) fertilizers, (vii) lawn pesticides, (viii) salt, (ix) other substances, (x) normal wear and tear; and warping of the drip tray or heat baffle. Camp Chef takes every precaution to utilize materials and finishes that retard rust and stand up to normal use.

ANY WARRANTIES IMPLIED BY LAW SHALL IN NO EVENT EXTEND BEYOND DURATION OF THIS EXPRESS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. REPLACEMENT AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE PURCHASE OR USE OF THIS PRODUCT, WHETHER BASED UPON CONTRACT, TORT, STATUTE OR OTHERWISE. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Because Camp Chef cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to Products that were purchased from Camp Chef or a Camp Chef authorized seller in the United States, unless otherwise prohibited by law. Camp Chef reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. Please keep all original sales receipts from the authorized seller. Proof of purchase is required to obtain warranty services. Any parts or products returned without written authorization will be discarded without notice.

To obtain warranty services submit a warranty request on the Warranty Page. or call (800) 650-2433. Our English speaking Product Specialists are happy to help and are available Monday - Friday, between 9 am to 5 pm, MST.

Warranty applies to the United States and Canada.

If you have other products/category questions check out our Frequently Asked Questions page.

APEX GRILLS

WOODWIND PRO GRILLS

ALL OTHER PELLET GRILLS

SIDEKICK

ALL COOKING SYSTEMS

ALL FLAT TOP GRILLS

ALL FIRE PITS

ALL OTHER ITEMS AND ACCESORIES